“There is need for anyone who wants to do a course or training outside their normal job roles to be given a chance to do so in order to help ZRA employees broaden their career paths”, says ZRA Commissioner General Kingsley Chanda.

This is the directive that the Commissioner General has given to the Directorate for Human Resource after concerns that ZRA employees in other divisions or departments are not able to pursue other career paths because certain courses such as those offered by Customs, Direct or Indirect taxes divisions are a preserve of staff under those divisions.

Mr. Chanda said this during the workshops for Personal Assistants, Secretaries and Typists which has been organised by the ZRA Integrity Committee under the theme “Professional Best Practices”.

He said employees should always consider career development in their work and life.

Mr. Chanda encouraged employees to consider other in-housing courses offered such as the Customs Orientation, Customs Basic Course, VAT and Inspectors Course.

The Commissioner General said having knowledge of other areas of ZRA’s tax administration also helps enhance the taxpayer focus perspective of the Authority because of having a highly skilled staff.

Mr. Chanda has advised divisional heads to allow employees undertake the available courses as long as there is a systematic training schedule put in place by the division or department.

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