ZRA signs Memorandum of Understanding with Smart Zambia

Zambia Revenue Authority Commissioner General Dingani Banda has said the Memorandum of Understanding signed today between ZRA and the Smart Zambia Institute (SZI) is the first giant step towards realization of the announcement made by the Minister of Finance and National Planning in the 2022 budget speech to the effect that the ZRA E-Systems would be interfaced with the Government Service Bus (GSB) and other institutions.

Speaking today at the MoU signing ceremony between the two institutions, Mr. Banda said having successfully implemented e-services such as e-filing and e-payments through various innovative platforms available to all taxpayers, ZRA’s top priorities as stipulated in the new Corporate Strategic Plan (2022-2024) include ensuring that the Authority is sufficiently integrated at process level with key entities locally and within the region.

“Signing this Memorandum of Understanding will enable ZRA to easily interface with various government and quasi-government institution through one central place. The interface with other institutions will facilitate timely and efficient exchange of critical data and business information between institutions”, Mr. Banda said.

And Smart Zambia Institute National Coordinator, Percy Chinyama said the MoU signed will bring on board two services from ZRA onto the Government Service Bus (GSB) platform that will strengthen data exchange among public service institutions.

Mr. Chinyama said currently there are one hundred and eleven (111) e-services available to the Zambian public on the GSB platform and can be accessed on the Zamportal.

“Government driven electronic initiatives have enhanced decision-making, streamlined public service implementation and coordination across different departments and spheres of government, as well as resulted in cost savings”, Mr. Chinyama added.

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